CMSALE150 earns you $150 off all purchases over $1,250.CMSALE100 earns you $100 off of any available mattress.Thankfully, the Helix Mattress 100-day sleep trial was there for them. They said that they wanted a firmer mattress and that their purchase was more pillow-like than expected. Reviewers frequently touted the brand’s 100-day sleep trial and the comfort offered by their products.Ī happy Helix Mattress buyer said, “ Helix has great value for the money, excellent quality of mattress that met almost all my needs, and guaranteed a full refund if I wasn’t satisfied.”īut there were a few unsure customers who claimed that the mattresses were softer than advertised. Overall, Helix Mattress held a respectable 3.8/5 stars score based on 18 customer reviews on Consumer Affairs. Consumer Affairs offered another deep well of information. While that all sounds divine we know we couldn’t just stick to one source of consumer insight. Buyers reported that they learned much about themselves and their sleeping patterns based on the quiz, and were grateful that the brand went the extra step to ensure their satisfaction. There were plenty of good things buyers murmured about the Helix Mattress sleep quiz too. in terms of response time and willingness to go above-and-beyond to solve problems. One glowing 5/5 star detailed their customer service experience: “ Customer support was phenomenal too, for scheduling delivery, pickup of my old mattress, etc. They believed the company went above and beyond in regards to customer service. Sleep enthusiasts also felt like Helix Mattress took great care in addressing their issues. Customers thought so too, with many of them piling on praise towards the look of the mattresses. Many fans also attached photos of their purchases and we have to admit, the beds look great. We are thrilled with the height as well.” One customer went as far as to say, “ This product could not be more perfect! Shipping was outstanding, ease of installation was spot on and sleep quality is excellent ! The firmness is exactly what we had hoped for.
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